Privacy Policy

What is Personal Information?

For the purposes of this Privacy Policy “Personal Information” means information about an identifiable individual but does not include information used to contact an individual at a place of business, such as name, position name, title, business telephone number, business address, business email or business fax number.

Consent to Privacy Policy Terms

By using our website or registering to receive email communications from us, you acknowledge and consent to the use of this information in accordance with this Privacy Policy.

How do we Collect and Use Personal Information

When you visit our website or request a service, we may collect personal information or other information that you choose to provide.
We may collect and use personal information:

1. to provide our products and services;
2. to conduct, monitor and analyze our business operations;
3. to monitor website usage and ensure that content on the website is presented in the most effective manner;
4. in relation to marketing or other email communications, where we have obtained consent to send such communications; or
5. as otherwise required or authorized by law.

Third Party Information Collection

In general, if we collect personal information we will collect it directly from you. From time to time we may be required to collect personal information from third parties.
How do we Share Personal Information?

We may share personal information with third party vendors, consultants or service providers who need to know this information in order to assist with the purposes identified in this policy.

International Data Transfers

By disclosing your personal information on our website, you consent to disclosure and processing of your personal information outside of your jurisdiction or geographical location. We will take all reasonable steps to protect your personal information in accordance with this Privacy Policy.

Use of Cookies

We use cookies to provide you with good user experience, tailor content and continually improve our website. For example, we can recognise and remember important information that will make it more comfortable for you to browse our website such as preferred settings.

What are cookies and similar technologies?

A cookie is a small file of letters and numbers that our website stores on your browser or the hard drive of your device or mobile device. Cookies perform various tasks (including remembering your preferences) and are an important part of improving your experience of our website.
Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

Our website may also use or other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies also collect information that assists us in improving our services, use of our website, advertising and customer communications.

How to block cookies?

Most internet browsers are set up by default to accept cookies. However if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Keep in mind that each browser has a different procedure for managing and configuring cookies. However, if you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our website.

Google Analytics

We utilize Google Analytics, a web analysis service provided by Google, to better understand your use of our website and services. Google Analytics collects information such as how often users visit the website, what pages they visit and referrals from other websites that contain a link to our website or our URL. Google uses the data collected to track and examine the use of the website, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the website to contextualize and personalize the ads of its own advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Google has developed the opt out browser add-on. If you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.

You can find more information about Cookies (including how to disable them) at http://www.allaboutcookies.org

Social Media

Our website may include social media features, such as the Facebook “Like” button and Widgets such as the “Share This” button. These Features may collect your IP address, which page you are visiting on our website and may use cookies. Social Media Features and Widgets and your interactions with these features are governed by the privacy policy of the company providing the service.

Links to Third-Party Sites

This Privacy Policy does not apply to, and we are not responsible for, the privacy practices of third party websites that may be linked to or accessible through our website. If you submit your personal information to any third party sites, your information is governed by their privacy policies.

No endorsement of any third party products or services is expressed or implied by any information, material or content referred to or included on, linked from or to this website.

Correction of Personal Information

We will make reasonable efforts to ensure that personal information under our custody or control is accurate and complete. You are responsible for providing timely updates to changes in personal information.

You may request a correction to your personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.
A request to correct personal information should be forwarded to the Privacy Officer (contact information below).

How do we secure Personal Information?

We are committed to protecting personal information in order to prevent unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
We use reasonable technical and security measures to protect personal information, including implementation of SSL technology.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect personal information, we cannot absolutely guarantee security of information.

We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.

Email or Marketing Communications

If you wish to opt-out of email or marketing communications you may contact us at privacyofficer@westernforest.com

Accuracy of Personal Information

We use reasonable efforts to keep your personal information accurate and up to date. You are responsible to provide updates to your personal information as soon as possible.

Questions, Corrections or Requests for Access

You may request corrections to your personal information or request access in accordance with applicable legal requirements.

Questions about this Privacy Policy, requests for access to or corrections of your personal information may be made in writing to the Privacy Officer at:

Privacy Officer

Western Forest Products
800 – 1055 West Georgia Street
Royal Centre Building
PO Box 11122
Vancouver, BC V6E 3P3
Canada
privacyofficer@westernforest.com

Changes to Privacy Policy

This Policy is subject to amendment from time to time. Please review this policy regularly to stay informed of any updates.